Support & FAQ
Answers to common questions, and a direct line to our team when you need more. Every feature we build is rooted in feedback from the people using it.
General
What is Student Athlete Score and how are you different from your competitors?
SA Score is a premier athletics sponsorship intelligence platform. Unlike platforms that only include athletes who opt in, our database covers all college athletes, with industry-leading insights into each athlete’s social presence and audience demographics. We’ve also pioneered AI-powered features like Talent Matchmaking, which connects brands and athletes on shared values and interests for more authentic partnerships.
Are you a marketplace?
No. We provide data-driven tools and insights to power athlete sponsorships and partnerships. Our AI-powered deal marketplace is coming soon. When it launches, deals will land directly in program storefronts and athlete apps. Athletes get paid for their content, programs bring new sponsors into their ecosystem, and brands get measurable results.
Do athletes have to sign up to be viewed on your platform?
No. Athletes do not need to sign up. Unlike other platforms, we don't require athletes to link their social media accounts or provide us with their personal data. We aggregate publicly available data to create comprehensive profiles.
Universities & athletic departments
Does Student Athlete Score require any data from the university or partner?
No. We do not require you to input or provide any internal data to use our platform.
Do I have to share my sponsorship deal data to access your data?
No. Sharing your data is never required. Collaboration helps keep our data sharp, but you’re under no obligation to share deal pricing. We’re happy to explore your past deals only if you’re interested.
Do you have access to the contracts?
No. We do not have access to contracts and cannot disclose specifics about our relationships with customers, teams, brands, or agencies.
Brands & sponsors
How can Student Athlete Score enhance my athlete sponsorship efforts?
AI-powered matchmaking, market intelligence, and comprehensive data, so you find the right athletes faster, reduce overhead, and increase ROI on every campaign.
How many athletes do I get access to?
Full platform access includes detailed profiles of over 185,000 athletes: every athlete from every school, not just the ones who opted in.
How does Student Athlete Score come up with the ROI Data on your site?
SA Score calculates ROI data using a combination of publicly available performance metrics, social media analytics, sponsorship benchmarks, and proprietary algorithms to provide accurate and actionable insights.
Athletes
How do I get the athlete app?
Download it and start building. Your Brand Agent and Talent Agent are ready on day one. See the athlete app for everything inside.
What do my agents actually do?
Your Brand Agent coaches your positioning, content, and growth every day. Your Talent Agent finds sponsorship opportunities that align with you and helps you pitch yourself, with a media kit built on your real numbers.
How do brands find me?
Brands and programs discover athletes by audience alignment: who your followers are, not just how many. Share your media kit link, and when the marketplace launches, sponsorship requests will land straight in your app.
Need more clarity?
We're here to help.
Our platform is shaped by the voices of universities, agencies, brands, and athletes. If something isn't working as expected, or you have ideas to share, we're all ears.
Email us directly
support@studentathletescore.comHow can we help?